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Platform Communications

Platform Announcements

Create Announcement: 1. Go to /admin/announcements 2. Click "Create Announcement" 3. Enter details: - Title - Message content - Type (info/warning/success) - Target audience: - All users - Specific role (students/teachers/admins) - Specific users - Free vs premium users 4. Schedule: - Publish now - Schedule for later - Expiry date 5. Display: - Banner on dashboard - Email notification - Push notification - Modal popup 6. Publish

Announcement Management: - View active announcements - Edit/update announcements - Expire/delete announcements - Track views/reads - User engagement metrics

Bulk Emails

Send platform-wide emails: - Marketing campaigns - Feature updates - Maintenance notices - Policy updates

Features: - Email templates - Recipient filters - A/B testing - Track open rates - Unsubscribe management - Comply with anti-spam laws

Creating Bulk Email:

  1. Admin Panel → Communications → Bulk Email
  2. Choose template or create new
  3. Select recipients:
  4. All users
  5. By subscription plan
  6. By role
  7. By activity level
  8. Custom query
  9. Customize message
  10. Preview email
  11. Schedule or send immediately
  12. Track results

Email Templates:

  • Welcome email
  • Feature announcement
  • Maintenance notification
  • Subscription reminder
  • Engagement campaign
  • Custom templates