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Direct Messaging

Practito includes a built-in messaging system for direct communication between users.

Starting a Conversation

Students can message: - Their teachers - Other students (if enabled by organization)

Teachers can message: - Any of their students - Other teachers in their organization - Organization administrators

How to start a conversation: 1. Go to Messages section 2. Click "New Message" 3. Select recipient(s) 4. Type your message 5. Click Send

Messaging Features

Text Messages

  • Send text messages up to 5000 characters
  • Rich text formatting (bold, italic, lists)
  • Emoji support
  • Link preview

Attachments

  • Attach sheet music files
  • Share audio recordings
  • Send practice notes
  • Share screenshots
  • Maximum 10MB per file

Message Organization

  • Conversations grouped by participant
  • Search messages by keyword
  • Filter by date or sender
  • Archive old conversations
  • Star important messages

Notifications

Configure notification preferences: - Email notifications for new messages - Push notifications (if using PWA) - Desktop notifications - Sound alerts - Notification frequency (immediate, digest, off)

Teacher-Specific Features

Quick Templates

Pre-written message templates: - "Great work this week!" - "Assignment reminder" - "Practice tip" - Custom templates

Mass Messaging

  • Message entire class at once
  • Message multiple students
  • Scheduled messages
  • Automated reminders

Message Management

  • Mark as unread/read
  • Request read receipts
  • Set message priority
  • Pin important messages

Privacy & Safety

  • Messages are private and encrypted
  • Block/report inappropriate messages
  • Teachers can't message students outside their roster
  • Organization admins can review flagged messages
  • Conversation history retained per GDPR settings

Best Practices

For Students: - Be respectful and professional - Ask specific questions - Check messages regularly - Response expected within 24 hours

For Teachers: - Respond to student messages promptly - Keep communication professional - Document important decisions - Use templates for efficiency

Message Tips

  1. Be Clear - State your question or request clearly
  2. Be Specific - Include relevant details
  3. Use Attachments - Share files when helpful
  4. Follow Up - Check for responses regularly
  5. Archive Old Chats - Keep inbox organized